Refund policy

Here's a revised version with a firmer stance on returns:

Return and Refund Policy:

We do not offer returns, exchanges, or refunds unless there is a problem with the product. If you receive a damaged or defective item, please contact us within 14 days of receiving your order, and we will do our best to resolve the issue to your satisfaction.

• Return Eligibility: Returns will only be accepted if the product is damaged, defective, or if there is a significant issue with your order.
• Return Shipping: Free return shipping is offered only for eligible returns (damaged or defective items).
• Restocking Fee: We do not charge a restocking fee.
• Final Sale Items: We do not have any final sale items. However, we will not accept returns for any reason other than product issues.

How to Return an Item: If your order has a problem, please contact us at info@chloesclassiccrafts.com within 14 days of receiving your item. Returns are processed through Shopify, and you will receive instructions on how to proceed.

Once the returned item is inspected and the issue confirmed, we will issue a full refund to your original payment method.

Payment and Pricing Policy:

• Payment Methods: We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure payment options.
• Pricing Transparency: Our pricing is transparent, with all taxes, fees, and additional costs included in the total price shown at checkout.